Izinto ezimbalwa ezidumazayo kunezokuthi uvule i-video call, ikilasi eliku-inthanethi, noma iseshini yokusakaza kuphela ukuze ubone iphutha elibuhlungu elithi “ikhamera ayitholakalanga” kukhompuyutha yakho ye-Windows. Kungakhathaliseki ukuthi usebenzisa ikhamera ye-laptop eyakhelwe ngaphakathi noma imodyuli ye-USB yangaphandle, le nkinga ingaphazamisa ukukhiqiza noma ukujabulela kwakho. Izindaba ezinhle? Iningi lezi zinkinga zokuthola ikhamera zinezixazululo ezilula—udinga nje ukwazi ukuthi ungabheka kuphi. Kulokhu, sizohlukanisa imbangela ejwayelekile yokungatholakali.amamojula ekhameraon Windows 10 and 11, plus step-by-step solutions to get your camera working again. Kungani iCamera Module Yakho Ingatholakali?
Ngaphambi kokungena ezixazululweni, kubalulekile ukuqonda ukuthi kungani i-Windows ingase ingakwazi ukuqaphela ikhamera yakho. Inkinga ivamise ukuhamba ibe yinto eyodwa yezigaba ezine: izinkinga zehardware, izinkinga zamadrayivu, ukungqubuzana kwezinhlelo, noma izilungiselelo zohlelo. Ake sihlukanise ngakunye:
1. Izinkinga Ehlobene Nezisetshenziswa
Ithuluzi ngokuvamile iyindawo yokuqala (futhi elula) yokuhlola. Ngisho nezinkinga ezincane zomzimba zingaphazamisa ukuxhumana phakathi kwekhamera yakho ne-PC:
• Izixhumi Ezivulekile: Kuma-camera angaphandle, ikhebula le-USB elikhululekile noma indawo engasebenzi kahle ingacisha amandla noma ukudluliswa kwedatha. Ama-camera akhiwe ngaphakathi avame "ukuphuma," kodwa ukuhlinzekwa kwangaphakathi kungaphuka ngokuhamba kwesikhathi (okujwayelekile kumalaptop amadala).
• Ukwonakaliswa Komzimba: Ukuwa, ukuwisa, noma ukugqoka nokuphelelwa kungalimaza ummoduli wekhamera uqobo noma izixhumi zayo zangaphakathi.
• Izinkinga Zamandla: Ezinye izikhonkwane ze-USB (ikakhulukazi lezo ezinganamandla) azikwazi ukuhlinzeka ngamandla anele ukuze zisebenze ama-module wekhamera, okuholela ekwehlulekeni kokutholwa.
2. Abashayeli Abadala, Abonakali, noma Abalahlekile
Abashayeli bangama “maphakathi” phakathi kwezinsiza zakho zekhanda ne-Windows. Uma behluleka, i-Windows ayikwazi “ukukhuluma” nekhamera yakho:
• Abashayeli Abadala: Ukuvuselelwa kwe-Windows kwesinye isikhathi kuphula abashayeli bekhamera abadala, noma abakhiqizi bakhulula izixazululo ongazifakanga.
• Abashayeli Abonakele: I-Malware, ukuvuselelwa okungaphelele, noma ukusula ifayela ngokungafanele kungonakalisa amafayela abashayeli.
• Abashayeli Abal missing: Ukufakwa kwe-Windows okusha noma ukusetha kabusha kwefektri kungase kuphuthume ukufakwa komshayeli wekhamera, kushiye imodyuli ingaziwa.
3. Ukuhlangana Kwezinhlelo Zokusebenza noma Imvume
Windows 10 no-11 banezinhlelo eziqinile zokulawula ubumfihlo nezimvume ze-app—izilungiselelo ezingalungile noma izinhlelo eziphikisanayo zivame ukuvimbela ukutholwa kwekhamera:
• Imvume Evinjiwe: Uma uhlelo lokusebenza (njenge Zoom, Teams, noma Chrome) lunganaki ukufinyelela ikhamera, lungase lubike ikhamera njenge “engatholakali” noma i-Windows iyayazi.
• Ukuphazamiseka Kwe-App Emva: Enye i-app (isb. umhleli wevidiyo noma ithuluzi lokuphepha) ingase ibambe ikhamera, ivimbe ezinye izinhlelo zokusebenza ukuthi zingayifinyeleli.
• Antivirus/Firewall Blocks: Isofthi ezivikelekile ezikhaliphile kwesinye isikhathi zifaka izinhlelo zokusebenza ze-camera njenge "eziphawulekayo" futhi zivimbele ukusebenza kwazo.
4. Izinkinga Zezinga Lezinhlelo
Ngokujwayelekile, izinkinga ezinzima ze-Windows zibangela ukuphumelela kokutholwa kwekhamera:
• Izinkinga ze-Windows Update: Izibuyekezo zakamuva ezihlanganisiwe zingafaka amaphutha aphula ukuhambisana kwekhamera.
• Amafayela eSistimu Aphukile: Amafayela abalulekile eWindows ahlobene nokutholwa kwehardware (afana nalawo kuMphathi Wamadivayisi) angaphuka.
• Izilungiselelo ze-BIOS/UEFI: Kwezinye izimo, ikhamera ivaliwe ku-BIOS/UEFI (isoftware esezingeni eliphansi esebenza ngaphambi kokuthi i-Windows iqale)—lokhu kuvamile kumalaptop ebhizinisi anokukhawulelwa kokuphepha.
Izinyathelo-Zinyathelo Zokuxazulula Inkinga Ukuze Kulungiswe Ukutholwa Kwekhamera
Manje njengoba usazi izimbangela ezingaba khona, ake sihamba ngezixazululo—qala ngezinto ezilula (ukuhlola imishini) bese uqhubeka nezixazululo ezinzima.
Isinyathelo 1: Qinisekisa ukuthi azikho izinkinga ze-Hardware kuqala
Ukuhlolwa kwehardware kuthatha imizuzu engu-2–3 futhi kuvame ukususa inkinga ngokushesha. Landela lezi zinyathelo:
Ngokwezikhamuzi Zangaphandle:
• Replug the Camera: Susa ikhebula le-USB kukhompyutha yakho, linda imizuzwana eyi-10, bese ulifaka futhi. Zama enye i-USB port (okungcono i-USB 3.0 port, ebhalwe ngophawu oluhlaza) ukuze uqinisekise ukuthi i-port ayinankinga.
• I-Bypass USB Hubs: Uma usebenzisa i-USB hub, xhuma ikhamera ngqo kwi-PC yakho. Ama-hubs angasebenzi ngokuphakelwa kwamandla avame ukungabi namandla okusebenza amakhamera.
• Testa kwenye Id device: Plug the camera into a smartphone, tablet, or another PC. Uma ingakatholakali, i-camera uqobo kungenzeka ibhujiswe (uzodinga ukuyishintsha).
Ngokwakhiwe Kwamakhompyutha Asezingeni:
• Bheka Ukuvulwa Kwezimfihlo: Amalaptop amaningi anokumboza okushayayo noma isikhwama sokuvikela—qinisekisa ukuthi kuvulekile.
• Bheka Ukuhlukumezeka: Bheka ama-crack ezungeze i-lens yekhamera noma izimpawu zokulimala kwamanzi (isb., ukushintsha kwemibala). Uma ubona ukulimala, xhumana nomkhiqizi we-laptop yakho ukuze uthole ukulungiswa.
• Qala Kabusha I-PC Yakho: Ukuqala kabusha kulula kungaxazulula izinkinga zesikhashana ze-hardware.
Isinyathelo 2: Qinisekisa Imvume yeKhamera
Windows 10 no-11 zidinga imvume ecacile ukuze izinhlelo zokusebenza zifinyelele ikhamera yakho. Uma imvume ivaliwe, izinhlelo zokusebenza zizokwenza kube sengathi ikhamera “ayitholakali”:
1. Vula Izilungiselelo: Cindezela i-Windows Key + I ukuze uvule uhlelo lokusebenza lwezilungiselelo.
2. Iya ku-Privacy & Security: Ku-Windows 11, khetha lokhu kumenyu yesobunxele; ku-Windows 10, khetha “Privacy.”
3. Khetha Ikhamera: Skrolela phansi esigabeni se “Ikhamera” (ngaphansi kwe “Imvume ye-App”).
4. Vula Ukufinyelela Ikhamera: Shintsha ku “Vumela izinhlelo ukufinyelela ikhamera yakho” (ukushintsha okuyinhloko phezulu).
5. Bheka Imvume Ye-App Ngamunye: Ngaphansi kweswishi esiyinhloko, qinisekisa ukuthi i-app oyisebenzisayo (isb., Zoom, Teams) inemvume evuliwe.
Pro tip: Uma usebenzisa isiphequluli (Chrome, Edge) ukuze ucingo lwevidiyo, hlola nezimvume ezithile zesiphequluli. Chofoza ku-icon yokhiye ebhange le-adresi, khetha “Izilungiselelo zeSayithi,” futhi uqinisekise ukuthi “Ikhamera” ibekwe ku “Vumela.”
Isinyathelo 3: Vuselela noma Faka Kabusha Abashayeli BeKhamera
Abashayeli bangumthwalo omkhulu wezinkinga zokutholwa kwekhamera. Nansi indlela yokuzilungisa:
Option A: Thuthukisa Abashayeli nge-Device Manager
1. Vula Umphathi Wamadivayisi: Cindezela i-Windows Key + X bese ukhetha “Umphathi Wamadivayisi” emenwini.
2. Thola Ikhamera Yakho: Vula isigaba se- “Cameras” noma “Imaging devices”. Ikhamera yakho izoboniswa (isb., “HP TrueVision HD Camera” noma “Logitech C920 Pro”).
3. Thuthukisa iDriver: Cindezela kwesokudla igama lekhomkhulu bese ukhetha “Thuthukisa i-driver.”
4. Sesha Ngokuqhubekayo: Khetha “Sesha ngokuzenzakalelayo ama-drivers” futhi uvumele i-Windows ithole futhi ifake inguqulo yakamuva.
5. Qalisa kabusha i-PC yakho: Ngemuva kokuvuselelwa, qala kabusha ukuze ufake izinguquko.
Option B: Faka kabusha ama-Driver aphukile
Uma ukuvuselela kungasebenzi, umshayeli angase abe nekhanda—suswa bese uvumela i-Windows ukuthi iwufake kabusha:
1. Ku-Device Manager, chofoza kwesokudla kukhamera yakho bese ukhetha “Susa idivayisi.”
2. Bheka ibhokisi elithi “Susa isoftware yomshayeli yale divayisi” (uma itholakala) bese uchofoza “Susa.”
3. Qala kabusha i-PC yakho. I-Windows izofaka kabusha ngokuzenzakalelayo umshayeli wesithombe ojwayelekile lapho uqala.
Option C: Landa Abashayeli kuMkhiqizi
Uma i-Windows ingatholi umshayeli obuyekeziwe, hamba ngqo kuwebhusayithi yomkhiqizi wedivayisi yakho:
• Amalaptop: Vakashela ikhasi lesekelo le-brand yakho ye-laptop (isb., Dell, HP, Lenovo) bese ufaka inombolo yemodeli yakho. Landa “umshayeli wekhamera” we-version yakho ye-Windows.
• Izithombe Zangaphandle: Iya kusayithi lomkhiqizi (isb. Logitech, Razer) bese ulanda ama-drivers emodeli yakho ethile ye-camera.
• Faka umshayeli bese uqala kabusha i-PC yakho.
Isinyathelo 4: Vala Izinhlelo Zangemuva Eziphikisanayo
Uma enye i-app isebenzisa ikhamera yakho, ama-app amasha azophumelela ukuwathola. Nansi indlela yokucisha abasebenzisi bekhamera bangemuva:
1. Vula Umphathi Womsebenzi: Cindezela Ctrl + Shift + Esc noma uchofoze kwesokudla kumugqa wezinsiza bese ukhetha “Umphathi Womsebenzi.”
2. Iya ku-Processes Tab: Bheka izinhlelo zokusebenza ezisebenzisa amakhamera (isb. Zoom, Discord, OBS Studio, Photo Booth).
3. Qeda Inqubo: Khetha uhlelo bese uchofoza “Qeda umsebenzi.”
4. Hlola Ikhamera Yakho: Vula uhlelo lokusebenza ofuna ukulusebenzisa bese uhlole ukuthi ikhamera iyatholakala yini.
Pro tip: Ku-Windows 11, ungabona ukuthi yiziphi izinhlelo ezisebenzisa ikhamera nge-taskbar—bheka uphawu oluncane lwekhamera eduze kokubuka kwehlelo.
Isinyathelo 5: Vala i-Antivirus/Firewall Ngokwesikhashana
Isoftware yokuvikela ingavala ukufinyelela kukhamera kwesinye isikhathi. Ukuze uhlole lokhu:
1. Thola i-icon yakho ye-antivirus ku-system tray (ekhoneni elingezansi kwesokudla sesikrini).
2. Cindezela inkinobho yesokudla kuyo bese ukhetha “Vala” (khetha isikhathi esifushane, njengezimizuzu eziyi-15).
3. Hlola ikhamera yakho. Uma isebenza, inkinga ikwi-antivirus yakho.
4. Phinda uvule i-antivirus yakho, bese wengeza ikhamera yakho noma uhlelo lokusebenza ku-"whitelist" yayo (bheka imibhalo ye-antivirus ukuze uthole izinyathelo).
Ungakaze ushiywe i-antivirus yakho ivaliwe isikhathi eside—lokhu kuyisinyathelo sokuxazulula izinkinga kuphela!
Isinyathelo 6: Sebenzisa Umsebenzi Wokuxazulula Izinkinga Zekhamera ye-Windows
I-Windows inezinsiza zokuxazulula ezakhelwe ngaphakathi ezilungisa ngokuzenzakalelayo izinkinga ezivamile zekhamera:
1. Vula Izilungiselelo: Cindezela i-Windows Key + I.
2. Iya ku-System > Troubleshoot: Ku-Windows 11, khetha “System” bese “Troubleshoot”; ku-Windows 10, khetha “Update & Security” bese “Troubleshoot.”
3. Khetha Abasizi Abaphezulu: (Windows 10 kuphela—Windows 11 iyashiya lesi sigaba.)
4. Sebenzisa i-Camera Troubleshooter: Phonsa phansi ku-“Camera,” ukhethe yona, bese uchofoza “Run the troubleshooter.”
5. Landela Imiyalelo Ebonakalayo: Umsebenzi wokuxazulula izinkinga uzoskena izinkinga (isb., amalungelo akhishwe, amaphutha weshayela) futhi azilungise ngokuzenzakalelayo.
Isinyathelo 7: Lungisa Amafayela Ehlelo Aphukile
Uma lezi zinyathelo zingaphumelelanga, amafayela wesistimu aphukile angaba nesizathu. Sebenzisa amathuluzi akhiwe ngaphakathi kwe-Windows ukuze uwalungise:
Run SFC (System File Checker)
1. Vula i-Command Prompt njengomphathi: Cindezela i-Windows Key + S, bhala “cmd,” chofoza kwesokudla “Command Prompt,” bese ukhetha “Run as administrator.”
2. Faka iSFC Command: Thayipha sfc /scannow bese ucindezela Enter. Lokhu kuhlola amafayela wesistimu aphukile futhi kubashintshe.
3. Lindela Ukuqedwa: Ukuhlola kuthatha imizuzu engu-10–15. Ungavali iwindi kuze kube kubhalwe “Ukuqinisekiswa kuphumelele ngo-100%.”
4. Qala Kabusha I-PC Yakho: Uma i-SFC ithole futhi ilungise izinkinga, qala kabusha ukuze ufake izinguquko.
Run DISM (Ukuphathwa Kwezithombe Zokuthumela Nokuphathwa)
Uma i-SFC ingasebenzi, sebenzisa i-DISM ukulungisa isithombe sohlelo lwe-Windows:
1. Vula i-Command Prompt njenge-Admin (efana nalokho okukhuluma ngenhla).
2. Faka: DISM /Online /Cleanup-Image /RestoreHealth bese ucindezela Enter.
3. Linda ukuze kuqhutshwe ukuskena (15–20 imizuzu) bese uqala kabusha i-PC yakho.
4. Phinda uqhube i-SFC ukuze uqinisekise ukuthi zonke izinkinga zixazululiwe.
Isinyathelo 8: Bheka Izilungiselelo ze-BIOS/UEFI (Okuphakeme)
Uma usebenzisa i-laptop yebhizinisi (isb., i-Dell Latitude, i-Lenovo ThinkPad), ikhamera ingase ivaliwe ku-BIOS/UEFI. Nansi indlela yokuhlola:
1. Qalisa kabusha i-PC yakho: Njengoba iqala, cindezela ukhiye we-BIOS (uhluka ngokwenkampani: F2 ye-Dell/Lenovo, F10 ye-HP, Del ye-ASUS). Bheka incwadi yomsebenzisi ye-laptop yakho uma ungazi.
2. Hamba ku-Security noma ku-Device Settings: Bheka isigaba esifana ne “Security,” “Device Configuration,” noma “Integrated Peripherals.”
3. Vula ikhamera: Thola inketho efana ne “Ikhamera efakwe ngaphakathi” noma “Ikhamera ye-USB” bese uyisetha ku “Ivuliwe.”
4. Gcina Izinguquko Futhi Phuma: Cindezela ukhiye ukuze ugcine (ngokuvamile F10) bese uqala kabusha i-PC yakho.
Isinyathelo 9: Buyisela Emuva Izibuyekezo ze-Windows
Uma ikhamera iyekile ukusebenza ngemuva kokuvuselelwa kwe-Windows kwakamuva, buyisela emuva ukuvuselelwa:
1. Vula Izilungiselelo: Cindezela inkinobho ye-Windows + I.
2. Iya ku-Windows Update: Ku-Windows 11, khetha “Windows Update” kumenyu yesobunxele; ku-Windows 10, khetha “Update & Security” bese “Windows Update.”
3. Bheka Umlando Wokuvuselela: Chofoza “Bheka umlando wokuvuselela” (Windows 11) noma “Bheka umlando wokuvuselela ofakwe” (Windows 10).
4. Susa Izibuyekezo: Chofoza “Susa izibuyekezo” (ekhoneni eliphezulu kwesokudla).
5. Khetha Ukuvuselelwa Okwakamuva: Thola ukuvuselelwa okwakamuva (bheka usuku olufakwe ngalo) bese uchofoza “Susa.”
6. Qalisa kabusha i-PC yakho: Hlola ikhamera ngemuva kokuphinda uqale.
Pro tip: Ukuze uvimbele ukuvuselelwa ukuthi kungafaki kabusha, iya ku “Izilungiselelo > Ukuvuselelwa kwe-Windows > Izinketho ezithuthukile” bese umisa ukuvuselelwa izinsuku eziyi-7.
Indlela Yokuvikela Izinselelo Zokutholwa Kwekhamera Esikhathini Esizayo
Uma ikhamera yakho isebenza, landela lezi zinyathelo ukuze ugweme izinkinga zesikhathi esizayo:
• Gcina Abashayeli Bephakanyisiwe: Vumela ukuvuselelwa okuzenzakalelayo kwabashayeli nge-Device Manager noma sebenzisa amathuluzi afana ne-Driver Booster (ngokwakhamera zangaphandle).
• Vuselela i-Windows Njalo: Ukuvuselelwa kwe-Windows kuvame ukufaka izixazululo zokuhambisana nekhamera—vumela ukuvuselelwa okuzenzakalelayo kuziSettings.
• Gwema Ukulimala Komzimba: Sebenzisa ibhodi yokuvikela yamakhompyutha, futhi uphathe amakhamera angaphandle ngokucophelela.
• Phatha Amalungelo e-App: Nikeza ukufinyelela ikhamera kuphela kuma-app owawakholelwa kuwo (khansela amalungelo kuma-app angasetshenziswanga kuZilungiselelo).
• Sebenzisa ama-Hub e-USB anamandla: Uma udinga i-hub yezithombe zangaphandle, khetha eyamandla ukuze ugweme izinkinga zokuthola ezihlobene namandla.
Imicabango Yokugcina
Iphutha elithi “ikhamera ayitholakali” ku-Windows ngokuvamile lingalungiswa kalula ngokuqinisekisa izinkinga ezisemqoka. Qala ngokuhlola izinto ezibonakalayo (ukuxhuma kabusha, ukuhlola izikhala) kanye nezimvume, bese udlulela kumadrayivu nezinsiza zohlelo uma kudingeka. Uma kunezinkinga eziqhubekayo—njengokulimala komzimba noma imikhawulo ye-BIOS—xhumana neqembu lesekelo lomkhiqizi wedivayisi yakho ukuze uthole usizo.
Ingabe le mhlahlandlela ilungise inkinga yakho yekhamera? Sazise ezinkulumweni ukuthi iyiphi isinyathelo esisebenze kuwe!